Skip to main content

Stripe

Use Stripe to take customer card payments through Setmore.

Accept payments seamlessly through your calendar and Booking Page. By connecting Stripe to your Setmore account, you can easily receive and track all payments in one convenient location. With more payment options than ever, you can offer your customers their preferred way to pay.

Please note:

  1. You need a Stripe account – click here to check if Stripe is available in your country.

  2. Stripe charges a small percentage fee per transaction – click here for more information.


How to connect Stripe (web/desktop).

  1. Go to Payments > Stripe.

  2. Click Connect.

  3. Log into your Stripe account. If you don’t have one, create one and ensure it’s verified.

To disconnect Stripe, return to Payments > Stripe and click Disconnect.


How to connect Stripe (mobile).

  1. Go to Settings > Payments

  2. Select Stripe

  3. Click Connect Stripe

  4. Log into your Stripe account. If you don’t have one, create one and ensure it’s verified.

To disconnect Stripe, return to Settings > Payments > Stripe and click Disconnect.


Accept Tap to Pay on your mobile.

Turn your smartphone into a point-of-sale device and accept contactless payments with Tap to Pay. To learn how to connect Tap to Pay and start accepting contactless payments, read our support article.


Google Pay and Apple Pay.

Your customers can check out using digital wallets like Google Pay or Apple Pay with Stripe. Simply enable this feature in your Stripe Dashboard—refer to their support article for illustrated instructions.

Note: Your customers must have Apple Pay or Google Pay set up to use this feature. Wallet availability may vary depending on the browser they use.


How to take payments through your calendar (web/desktop).

  1. Select the appointment from which you want to take the payment.

  2. Click ‘Payment’ from the top menu.

    SS2.2.png

  3. Choose ‘Take payment’.

    SS2.3.png

  4. Confirm the amount and click ‘Continue’.

    SS2.4.png

  5. Select ‘Card’.

    SS2.5.png

  6. Enter your customer’s card details and click ‘Pay’.


How to take payments from your mobile.

  1. Select the appointment from which you want to take the payment.

  2. Tap ‘Payment’ from the top menu.

  3. Choose ‘Take payment’.

  4. Confirm the amount and click ‘Continue’.

  5. Select ‘Card’.

  6. Enter your customer’s card details and click ‘Pay’.

Alternatively, you can use Quick payments. Learn more about Quick payments here.

Please note: Due to SCA compliance, European countries cannot accept manual card payments.


FAQs

Are there any transaction fees?

Fees from Stripe vary by country. US-based users are charged 2.9% + 30 cents per transaction. Setmore does not charge any additional fees.

Fees from Stripe vary by country. US-based users are charged 2.9% + 30 cents per transaction. Setmore does not charge any additional fees.

How long does it take for funds to become available?

This varies by country. For US-based users, Stripe makes funds available within two business days of the payment date.

Does Setmore store my customers’ card details?

No. Setmore doesn’t store credit or debit card information. All card details are securely processed and stored by Stripe.

If you enable saved cards, Stripe keeps the card on file using secure tokenization, so you can charge customers for future bookings without handling sensitive data yourself.

Does Strong Customer Authentication affect Stripe payments?

Yes, if you’re based in the EU, SCA will affect Stripe payments. When a customer pays online using your Booking Page, they may be asked for additional verification. This could involve answering a test question or confirming a unique password.

SCA aims to make transactions more secure. You can read more about it in this support article.

Did this answer your question?