Payment Links let you request payment for an appointment by sending your customer a secure Stripe-hosted checkout link. Customers can pay online without collecting their card details in person.
Please note: Payment Links is currently available to a limited number of users. If you'd like to try it, contact help@setmore.com to request access.
To use Payment Links, you'll need Setmore Pro and a connected Stripe account.
Create a payment link (web)
You can generate a payment Link from an existing appointment or while creating a new appointment.
Open the appointment from your calendar
Select Collect Payment.
Confirm or update the payment amount.
Select Payment Link as the payment method. Click Generate link.
Setmore generates a secure Stripe checkout link that's linked to the appointment.
Create a payment link (mobile)
Open the appointment.
Select Collect Payment.
Confirm or update the payment amount. Select Continue.
Select Payment Link as the payment method. Click Generate link.
Setmore generates a secure Stripe checkout link that's linked to the appointment.
Share your payment link
After creating the link, you can share it with your customer.
On desktop/web:
Open the Share window and send the link using your preferred messaging or email service.
On mobile (iOS and Android):
Copy the link
Share using your device's share sheet
Display a QR code for the customer to scan
Your customer completes payment through Stripe's secure checkout page. Once payment is successful:
The appointment is automatically marked as Paid.
The Payment Link is automatically deactivated.
View an active payment link
Open the appointment and go to the Details tab to:
View the active Payment Link
Copy or share the link again
Delete the link if needed
Appointments with an active Payment Link display a Payment Link badge.
Managing your Payment Links
Only one active Payment Link can exist for an appointment at a time. If any of the following happens, the existing link is automatically deactivated:
The appointment is paid using another payment method.
The appointment price is changed.
The appointment is cancelled.
If you change the appointment amount, you'll need to generate a new Payment Link before requesting payment again.
Frequently asked questions
Does a Payment Link expire?
No. Stripe-hosted Payment Links don't expire automatically. They remain active until they're paid, deleted, or replaced.
Can I email the Payment Link from Setmore?
Not at this time. You can copy and paste the link into an email or message yourself.
Can I create multiple Payment Links for the same appointment?
No. Each appointment can only have one active Payment Link at a time.
What happens if I change the appointment price?
The existing Payment Link is automatically deactivated because it's tied to the original payment amount.
Generate a new Payment Link after updating the appointment cost.
What happens if my customer pays another way?
If the appointment is paid using another payment method, the active Payment Link is automatically deactivated.
What happens if I cancel the appointment?
Any active Payment Link for that appointment is automatically deactivated.
Do changes I make in Stripe affect Payment Links created in Setmore?
No. Payment Links generated through Setmore use Setmore's payment flow. Changes made directly to Payment Link settings in Stripe aren't applied to links already created in Setmore.