Process secure contactless payments via PayPal, credit and debit cards, and more. The Setmore-PayPal integration enables you to get paid through your calendar and Booking Page.
🚨 NOTE: If you connected Setmore to PayPal before 10 September 2023, please resync your integration to continue receiving payments. Ensure you have a PayPal Business account before resyncing; if you don't, switch here.
Activate the PayPal integration.
1. Head to Settings > Payments.
2. Select the ‘PayPal’ card and click the ‘Activate’ button. A pop-up window will appear, requesting your PayPal credentials to continue. This is to grant access to Setmore so your apps can connect.
3. Enter your credentials and click ‘Log in’. The pop-up will close and Setmore will display a ‘PayPal is activated’ message. Click ‘Okay’.
You can now accept PayPal and card transactions from your Setmore calendar. View recent payments and issue refunds by navigating to Settings > Payments > History.
Note: With your PayPal integration, customers can use Venmo for a streamlined checkout on your Booking Page.
Want to get paid from your Booking Page?
Navigate to Settings > Payments and next to ’Accept payments from your Booking Page?’, flip the ‘On/Off’ switch to on.
Booking Page payments enable your customers to pre-pay for single appointments that have a charge attached. They pick a service and time, fill in their contact details, and are prompted to make payment via PayPal or card.
Once a transaction is processed, your Booking Page confirms the appointment on-screen. Your customer also receives a digital receipt and email confirmation
How your customers pay through the Booking Page
When a customer selects a service on your Booking Page, the charge is listed next to the service name.
They’ll be prompted to pick a service provider, date and time. From there, they’ll be asked for their contact details.
Once details are added, the payment screen will appear. Here, your customer can choose how they want to pay - PayPal, debit card or credit card.
If you made upfront payment mandatory, they must pay before the appointment is confirmed. Otherwise they can skip payment.
A timer displays above the payment window, giving your customer 5 minutes to complete booking. If they do not complete booking in this timeframe, they'll be directed to start again. This frees up the time slot for other customers.
Clicking the ‘PayPal’ button requires the customer to sign into their PayPal account to provide payment. To complete booking, they must click ‘Buy now’ and when their payment information is verified, their appointment is confirmed.
The appointment details automatically land in your calendar and both you and your customer receive instant confirmations.
Still on a PayPal Personal account? Change to Business ASAP
To maintain uninterrupted payment processing on Setmore, PayPal requires you to switch from a PayPal Personal account to a Business account by 30 October 2023. Learn how here.
Then, you must resync your account. Simply follow these steps:
Log in to Setmore and navigate to Integrations > PayPal.
Deactivate the PayPal integration.
Refresh the page.
Reactivate the PayPal integration and enter your credentials.
Even if you already have a PayPal Business account, you must resync your integration. This is essential to prevent disruptions in payment processing.
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