Logging a payment for a recurring appointment is slightly different from the usual process due to the fact that all recurring appointments are linked in the back-end of the system. When a customer pays for a recurring appointment, however, you may only log a payment for one appointment at a time. We'll show you how in the instructions below.
Note that you need a Setmore Premium subscription, and either the Stripe or Cash Register integration activated, in order to log a payment.
Taking a payment for a recurring appointment
1. In your Setmore calendar, click on the appointment for which you'd like to issue a payment. In the Appointment Details pop-up, click the "Edit Appointment" link at the bottom of the frame.
2. You will be prompted to choose between editing just this one appointment, or all appointments in the recurring chain. Click "Only this appointment" to continue.
3. In the Appointment window, click either the Pay Now button, or the Payment tab.
4. In the Payment tab, fill in the customer's payment details as you normally would and click the "Charge Customer" button when everything looks good.
5. If the payment goes through successfully, you'll receive a payment receipt.