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Add a Custom Pop-Up or Terms & Conditions
Add a Custom Pop-Up or Terms & Conditions

Get your customers' attention and deliver crucial info during the booking process.

Setmore Support avatar
Written by Setmore Support
Updated in the last hour

Create a custom pop-up that opens front-and-center on your Booking Page. This is a quick and effective way to communicate essential details, right before a customer books.

You can also feature a terms and conditions pop-up. This requires customers to agree to your policy before they continue booking.

Note: These settings are currently exclusive to the Setmore web app. However, once you activate a pop-up in the web app, customers will see it when accessing your Booking Page across desktop, tablet, and mobile.


Add a custom pop-up to your Booking Page.

1. Go to Settings > Booking Page > Overview.

2. Select the Customization > Custom Message.

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3. Enter your message in the form field and click outside of it to save changes.

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4. Lastly, open your Booking Page in a new browser tab and verify that the pop-up appears.

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Add terms and conditions to your Booking Page

1. Go to Settings > Booking Page > Overview.

2. Scroll to the 'Terms & Conditions' section. Enter a label name and paste the web address of your terms and conditions. When ready, click anywhere outside of the form fields to save your changes.

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3. Lastly, open your Booking Page in a new browser tab and create a test appointment. When you reach the 'Enter your information' step, you'll notice a new checkbox that customers must acknowledge to continue.

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