Create a custom pop-up that opens front-and-center on your Booking Page. This is a quick and effective way to communicate essential details, right before a customer books.

You can also feature a terms and conditions pop-up. This requires customers to agree to your policy before they continue booking.

These settings are currently exclusive to the Setmore web app. However, once you activate a pop-up in the web app, customers will see it when accessing your Booking Page across desktop, tablet or mobile.


Add a custom pop-up to your Booking Page

  • Go to 'Apps & Integrations'. Under 'Your Booking Page', click Configure > Booking Policies in the left navigation.

The Apps & Integrations, Configure and Booking Policies icons
  • Next, scroll to the 'Notes for the Customer' section. Enter your message in the form field provided and click outside the box to save changes.

Adding notes for the customers
  • Lastly, open your Booking Page in a new browser tab and verify that the pop-up appears.

The Booking Page with the notes for customer pop-up


Add terms and conditions to your Booking Page

  • Go to 'Apps & Integrations'. Under 'Your Booking Page', click Configure > Booking Policies in the left navigation.

Configuring the Booking Policies icon in the web app
  • Next, scroll to the 'Terms & Conditions' section. Enter label text and paste the web address of your terms and conditions. When ready, click anywhere outside of the form fields to save changes.

Adding the terms and conditions to your Booking Page
  • Lastly, open your Booking Page in a new browser tab and create a test appointment. When you reach the 'Enter Your Information' step, you'll notice a new checkbox that customers must acknowledge to continue.

The Accept Terms and Conditions checkbox

Note: Terms and conditions will not appear if the customer is attempting to book a class session.

Related articles

Activate customer logins

Customize your Booking Page URL

Set rules for how customers can book

Personalize your Booking Page (Ultimate guide)

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