All Collections
Services
Booking Multiple Services
Booking Multiple Services

Allow customers to book multiple services in one appointment

Setmore Support avatar
Written by Setmore Support
Updated over a week ago

Your customers can add multiple services to their cart when scheduling through your Booking Page. This is invaluable for a number of business types. Take spas as an example; customers can book a massage and facial without needing to perform two separate transactions.

As customers go through the booking flow, the ‘Provide multiple services’ feature prompts them to add more services if needed:

By default, customers are only able to book one appointment at a time. You need to activate ‘Provide multiple services’ to allow add-on services.

Notes:

  • ‘Provide multiple services’ works for appointments only. Class sessions are not currently supported.

  • ‘Provide multiple services’ is only supported by your Booking Page. You cannot currently book multiple services from your calendar. You can, however, book services back-to-back.

  • ‘Provide multiple services’ and ‘Skip the staff’ cannot be active at the same time.


Activate the ‘Provide multiple services’ feature

1. Go to Settings > Calendar & Booking > Booking Preferences.

2. Navigate to Booking Flow and scroll down to Provide Multiple Services. Turn the switch on. Make sure to Save your changes.


FAQs

How do multiple services appear in my calendar?

When a customer completes a booking, it’ll appear on your calendar as two or more services stacked together.

Why am I receiving multiple notifications for each service booked?

Admittedly, this feature isn't perfect, and yes you will receive an email notification for each service booked (even in a "multiple service" package) through your Booking Page. Right now we don't have a fix, but we may refine/update the feature in a future development cycle.

Did this answer your question?