Skip Team Members removes the staff selection step from your Booking Page, so customers go straight from choosing a service to picking a timeslot.
Setmore automatically assigns the best-available team member behind the scenes, based on your staff ranking order, no extra clicks, no decision-making required from the customer.
Activating the "Skip team members" feature [web/desktop]
Navigate to Settings > Booking Page
Click Booking Preferences and scroll down to Booking Flow. Select the On/Off switch to the "On" position
Now when customers book an appointment through your Booking Page, they won't be prompted to choose a provider. Instead, they'll just pick a date and continue with the scheduling process.
Providers are assigned based on who is first available for the chosen timeslot, according to the order that staff is ranked in your Setmore account.
Make sure to click 'Save' at the bottom right of the Settings.
Enable 'Skip team members' on mobile
Go to Settings > Booking Page.
Scroll to Booking Flow.
Toggle Skip Team Members to On.
Tap Save at the bottom-right to confirm.
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FAQs
Can I use 'Skip the Staff' and 'First Available Appointment' together?
Yes, but heads up: running both at once can cause severe latency (long loading times) on your Booking Page. If you notice it slowing down after turning both on, deactivate one of the two