The "Skip Staff" feature will automatically choose a staff member for any given service when customers schedule an appointment from your Booking Page. Customers will still be able to choose their timeslot, but they won't be given an option to specify a staff member. 

Note: Activating both "Skip the Staff" and "First Available Appointment" may cause severe latency (long loading times) on your Booking Page. If you turn these features on and your Booking Page slows down noticeably, we recommend that you deactivate one or the other feature.

Activating the "Skip the Staff" feature

1. Navigate to Apps & Integrations. Under where it says Your Booking Page, click the "Configure" button.

Configuring the Booking Page policies on the Web app

2. Click on the "Booking Policies" tab and scroll down to the section titled "Skip the Staff." Click on the On/Off switch to the "On" position.

Enabling the Skip the Staff option on the Setmore web app

3. Now when customers book an appointment through your Booking Page, they won't be prompted to choose a provider. Instead they'll just pick a date and continue with the scheduling process.

Booking page flow without the Staff tab

4. Providers are assigned based on who is first available for the chosen timeslot, according to the order that staff are ranked in your Setmore account. Go to Settings > Staff to verify the order.

The staff order of a Setmore account
Did this answer your question?