By default, Setmore won't allow you to schedule an appointment outside your normal business hours. However if you want or need to, you can activate off-hours booking, which will allow you to schedule appointments anytime regardless of your business or staff working hours.

Off-hours booking does not affect your availability on your Booking Page. Customers still have to book appointments during your normal staff availability. 

Note: only account admins may activate off-hours booking. If you are a staff member, please contact your account owner to activate this feature.

An image of the Setmore Line Break

Activate off-hours booking in the mobile app

When scheduling an appointment in the Setmore mobile app, you will notice that the app only permits you to book the appointment during your normal working hours. 

By activating off-hours booking, you'll be able to schedule appointments anytime, day or night. 

  • Start by going to Account > Settings.

Tap Account and Settings
  • Scroll down to the Off-Hours Booking feature and tap to turn the switch to the On position.

Enabling the switch next to off hours booking

Now when you book an appointment, you'll be able to select any time slot you want. 

A view of available time slots

Available times outside your normal working hours will appear in grey, but you may select and book them as needed.

An image of the Setmore Line Break

Activate off-hours booking in the web app

Watch the video or follow the instructions below to activate off-hours booking.

  • Start by clicking the Settings icon in the top right corner of your calendar, below the Profile button.

Click Settings and enabling off hours booking
  • Next, click "Activate off-hours bookings" to activate the feature. You'll see a yellow pop-up message at the top of the browser window that confirms that activation.

Off hours booking confirmation message

You should now be able to book appointments outside your normal working hours. Simply click anywhere on your calendar in the grey area to start booking the appointment.

A view of appointments in the working hours and off hours.
Did this answer your question?