By default, Setmore won't allow you to schedule two or more appointments in the same time slot. To bypass this, you can activate double booking.

Note: Only account admins may activate double booking. If you are a staff member, please contact your account owner to activate this feature.

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Activate double booking in the mobile app

When scheduling an appointment in the Setmore mobile app, you'll notice that the app only shows available times that are not currently occupied by an appointment. 

By activating double-booking, you'll be able to schedule appointments anytime, regardless of whether there's already an appointment booked in that time slot.

  • Start by going to Account > Settings.
Tap Account and choose Settings
  • Scroll down to the Double Booking feature and tap the switch to turn it on.
Enabling the switch next to Double Booking

Now when you schedule an appointment, you'll be able to select an occupied time slot.

View of appointments and double booked appointments.
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Activate double booking in the web app

Log into the Setmore web app at to activate double booking.

  • Start by clicking the Settings icon in the top right corner of your calendar, below the Profile button.
Click Settings and choose Double Booking
  • Next, click "Activate double booking" to activate the feature. You'll see a yellow pop-up message at the top of the browser window that confirms the activation.
Double Booking confirmation message

To book an appointment in an occupied time slot, simply click the open sliver of calendar space next to that appointment, and book the appointment as usual.

Note: The Monthly View of your Setmore calendar does not display double-booked appointments side-by-side, as in the screenshot below. We recommend switching to weekly or daily view to check your double-booked appointments.

A view of two appointments booked on the same slot
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