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Double-booking

Schedule two appointments, class sessions or custom events in the same time slot.

Updated over 10 months ago

By default, Setmore doesn't allow multiple appointments or group sessions to be scheduled in the same time slot. However, if you’d like the option, simply enable double-booking.

You can book a new appointment, class session or custom event at a time you have another appointment, class session, custom event, Google event or Office 365 event already confirmed.

You can activate double-booking in the daily, weekly, or monthly view of your calendar.

Notes:

> Double-booking applies to the calendars in your account only.

> Double-booking does not extend to your Booking Page. Customers cannot schedule an appointment in an occupied time slot.

> Only account admins can enable double-booking. Staff will need to contact an admin or the account owner.

> Double-booking doesn't extend to recurring appointments or class sessions. When creating a recurring appointment or class session in Setmore, you'll be prompted to skip conflicting bookings before proceeding.


Enable double-booking in your mobile app

  1. Open Settings in your app.

    SS1.1.png
  2. Tap Calendar preferences.

    SS1.2.png


    3. Toggle 'Enable double booking' to turn it on.

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Enable double-booking in your web app

  1. Log into your Setmore web app at https://go.setmore.com/.

  2. Click the three-dot icon in the top-right corner of your calendar.

  3. Next to ‘Enable double booking’, flip the switch on.

To schedule a new appointment, class or custom event in an occupied time slot, click the open calendar space next to the booking. After this, schedule your new appointment as usual.

Note: We recommend switching to weekly or daily view to check your double-booked appointments. The monthly view of your Setmore calendar does not display double-booked appointments side-by-side, as in the screenshot below.

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