Add a ‘Book Now’ button to your Facebook business page and let customers schedule an appointment without leaving the Facebook site or app.
How to add a booking button to your Facebook profile
Step 1: Log into your Setmore account and navigate to ‘Apps & Integrations’.
Step 2: Under social integrations, click ‘Facebook’ and then ‘Activate’. You will now see a prompt asking you to continue logging in with your Facebook profile. Click ‘Continue as [Profile Name]’ and ‘Continue’ to begin connecting your accounts.
Step 3: On the ‘Confirm settings’ screen, click ‘Business Manager’ and select the business account. Click ‘Continue’ and select the Facebook business page. At this point, you also have the option to connect your Booking Page with Instagram.
Step 4: Follow the prompts and select your desired Facebook ad account. On the next page, you can also select ‘Facebook Pixel’ and follow the directions to choose the desired pixel. Grant all necessary permissions and click ‘Continue’.
Step 5: You will now see a prompt that details what Setmore will have access to in your Facebook account. Once you are done reading the terms, on the screen ‘What is Setmore allowed to do?’, click ‘Next’. Your Setmore account will now start linking to your Facebook page. Hit ‘Done’ and you’re all set to take bookings directly from your Facebook page!
Creating ‘Book Now’ posts from your profile
Instantly promote your business in just a few clicks. Highlight your services and special offers, and let customers schedule appointments straight from your posts. Anyone can book from your posts, not just your followers! Here’s how to do it:
Start a new post on your Facebook business page and select the ‘Get Booking’ option.
Add a message (Optional)
Once you’re ready, publish the post on your business page. The post will now have a ‘Book Now’ button that automatically links to your Setmore Booking Page.
Sending confirmations to Messenger.
For additional convenience, you can send a client’s booking confirmation to Facebook Messenger.
If you've already enabled the Facebook integration, follow these steps:
Click here and tap 'Manage integration'
On the FBE page, select 'See features'
In the pop-up, select 'Set up' from the 'Send appointment updates over Facebook Messenger' section
Once complete, your Booking Page will display a ‘Send to Messenger’ option. The customer receives a booking confirmation in Facebook Messenger when selected. Additionally, when SMS or Email reminders are enabled, they will also receive a reminder in Messenger one hour before their appointment.
When clients click the ‘View details’ button on their confirmation or reminder, they are sent to a window where they can reschedule or cancel their appointment.
On desktop, customers must have an active Facebook session in the same browser to receive a Messenger confirmation. If they’re not logged into Facebook, customers will be prompted to do so when selecting 'Send to Messenger'.
On mobile, customers must be logged into Facebook in their mobile browser. If not, customers will be redirected from the Setmore app to log in. After logging into Facebook, they’ll return to Setmore and book as usual. A confirmation and reminder can then be sent to Messenger.
Deactivating the Setmore integration in Facebook
Step 1: Log into your Facebook account. Select the page that is integrated with Setmore. Under ‘Manage Page’, click ‘Business app store’ and ‘Manage app connection’.
Step 2: Under ‘Connection settings’ > ‘Manage connection’, click the three dots next to ‘Setmore’. Click ‘Uninstall’ and confirm to deactivate the integration.
Step 3: You will see a pop-up confirming that Setmore is no longer linked. Click ‘Done' and the Setmore integration will be deactivated.
Deactivating the Facebook integration in Setmore
Step 1: Login to your Setmore account and navigate to ‘Apps & Integrations’.
Step 2: Under social integrations, click ‘Facebook’ and then ‘Deactivate’. In the confirmation pop-up, select ‘Deactivate’ once more. Setmore will be disconnected from your Facebook page.
What currencies are accepted for booking transactions on Facebook?
Facebook has an approved list of currencies supported by ad accounts. Click here for details >
I have deactivated the integration but Setmore is still linked to my Facebook business page. How can I remove this?
To verify the deactivation process, check your business integration settings by logging into Facebook from your web browser.
Once you're logged into your Facebook account, navigate to Settings > Business Integrations.
Locate Setmore on the list of activated integration and click Remove.