Customize Your Booking Confirmation Screen (Redirect, CTA Button & Booking ID

When a customer finishes booking on your Booking Page, they land on a confirmation screen with their appointment details.

As an account admin, you can build on that screen to keep customers engaged: add a 'Book another appointment' button that sends them straight back into the booking flow, or a callback URL that redirects them to your website or another page of your choice.

1. Navigate to Settings > Booking Page > Customization.
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​2. Scroll to confirmation redirect label and URL. Enter the text that will appear for the hyperlink (e.g. ‘Visit our website’) and the web address. Make sure to click 'Save' at the bottom of the screen.

1. Navigate to Settings > Booking Page > Customization.
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2. Scroll to the Services and classes, next to ‘Book another appointment’ option and flip the switch on. Click 'Save'.

1. Navigate to Settings > Booking Page > Customization.
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2. Scroll to confirmation redirect label and URL. Enter the text that will appear for the hyperlink (e.g. ‘Visit our website’) and the web address. Make sure to click 'Save' at the bottom of the screen.
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The link will now appear on your Booking Page's confirmation screen.

1. Navigate to Settings > Booking Page > Customization.

2. Scroll to the ‘Book another appointment’ option and flip the switch on.

A booking ID is created for every appointment and this feature cannot be switched off. If you need to find details for a specific appointment, you can reference its booking ID in Reports.

1. Navigate to Settings > Reports.

2. Select a date range and click ‘Generate’ to view appointment data.
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3. Use the search field to look up a specific appointment by its booking ID.