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Customize your booking confirmation screen

Add a redirect link, a "Book another appointment" button, and look up any appointment by its booking ID.

When a customer finishes booking on your Booking Page, they land on a confirmation screen with their appointment details. It's their last stop before they close the tab, and a good opportunity to keep them engaged.

As an account admin, you can customize that screen. Add a "Book another appointment" button that sends customers straight back into your booking flow, or a redirect link that takes them to your website or any other page you choose.


Add a confirmation redirect & URL (mobile app)

1. Navigate to Settings > Booking Page > Customization.

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​2. Scroll to confirmation redirect label and URL. Enter the text that will appear for the hyperlink (e.g. ‘Visit our website’) and the web address. Make sure to click 'Save' at the bottom of the screen.

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Add a ‘Book another appointment’ button (mobile app)

1. Navigate to Settings > Booking Page > Customization.

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2. Scroll to the Services and classes, next to ‘Book another appointment’ option and flip the switch on. Click 'Save'.

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Add a confirmation redirect & URL (web app)

1. Navigate to Settings > Booking Page > Customization.

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2. Scroll to confirmation redirect label and URL. Enter the text that will appear for the hyperlink (e.g. ‘Visit our website’) and the web address. Make sure to click 'Save' at the bottom of the screen.

The link will now appear on your Booking Page's confirmation screen.

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Add a ‘Book another appointment’ button (web app)

1. Navigate to Settings > Booking Page > Customization.

2. Scroll to the ‘Book another appointment’ option and flip the switch on.

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Reference a booking ID (web app)

A booking ID is created for every appointment and this feature cannot be switched off. If you need to find details for a specific appointment, you can reference its booking ID in Reports.

1. Navigate to Settings > Reports.

2. Select a date range and click ‘Generate’ to view appointment data.

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3. Use the search field to look up a specific appointment by its booking ID.

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