By default, appointments can only be scheduled inside your business hours. If you'd rather book at any time, regardless of your business or staff working hours, you can turn on off-hours booking.
Keep in mind, off-hours booking only applies to the calendars in your account. It doesn't extend to your Booking Page: customers can still only book inside your business hours, based on staff availability.
Only account admins can turn on off-hours booking. If you're a team member, you'll need to contact an admin or the account owner to enable it.
Enable off-hours booking in the web app
Click the three-dots icon in the top-right corner of your calendar.
Next to Enable off-hours booking, flip the switch on.
You can now book appointments outside your business hours. Click anywhere in the grey area of your calendar to begin.
Enable off-hours booking in your mobile app
Go to Settings > Calendar Preferences.
Toggle Enable off-hours booking to turn it on.
You can now schedule appointments outside business hours. Just tap anywhere in the grey area of your calendar to begin.
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