To help keep Setmore secure and protect your account, our customers are required to verify their email address after signing up.
Account verification applies to new customers who sign up after {DATE] using an email address. If you sign up using Google or Facebook, your account is verified automatically, and no further action is needed.
How to verify your email address
Sign up for Setmore using your email address.
We’ll send a verification email to the address you used.
Open the email and enter the verification code when prompted.
Once verified, you’ll have full access to your account.
How account verification works:
Our 7-day grace period
After signing up, you’ll have 7 days to verify your email address. During this time, you can continue using your account as normal. We will keep you in the loop to remind you that your email hasn’t been verified during that time.
After 7 days, your account will be temporarily blocked. However, we’ll send you a verification code so you can complete verification and regain access.
Our 30-day recovery window
If your account remains unverified, it will stay blocked for up to 30 days. During this time, you can still verify your account and restore access.
After 30 days, your account will be deleted.
Didn’t receive the verification email?
If you don’t see the verification email:
Check your spam or junk folder
Make sure the email address you entered is correct
If you’re still having trouble, reach out to our support team via live chat or help@setmore.com and we’ll help you get verified.
FAQs
Is account verification the same across countries?
Verification requirements can vary by country. At this time, customers signing up from Russia, China, the Czech Republic, and the Netherlands must verify their email address immediately after sign-up.
Do I need to verify my account if I've signed up as a Pro user?
No. Once your payment is successfully processed, your account is automatically verified.