This article will show you how to update your billing information or check your billing history. First, determine how you upgraded your Setmore subscription, as this will change the method that you use to access your billing details:
iPhone: you will manage your subscription details in your iPhone’s settings.
Android: you will manage your subscription details in the Google Play Store settings on your phone.
Web login: you will manage your subscription details by logging into the Setmore web app.
We’ll go through each method below.
Update billing details from your iPhone
If you previously upgraded your Setmore plan from your iPhone,, then you’ll manage your Setmore app billing under your phone’s subscription settings.
Note: Only the account admin who upgraded the account may view the subscription settings in this way. This is a limitation of the App Store platform.
Start by going to Settings and then tap your name card at the top of the menu.
Then go to iTunes & App Store, tap your Apple ID at the top of the screen and select View Apple ID.
Next tap Subscriptions and select Setmore Appointments.
If you don’t see Setmore listed, it may be that you upgraded your Setmore plan through web login, or that you are a staff member of the account without admin access.
In the Setmore Appointments menu, you can change your subscription plan or downgrade back to the free plan.
Update billing details from your Android phone
If you previously upgraded your Setmore plan from your Android phone, then you’ll manage your Setmore app billing under your Google Play Store subscription settings.
Note: Only the account admin who upgraded the account may view the subscription settings in this way. This is a limitation of the Google Play Store platform.
Start by opening the Google Play Store. Tap the Menu icon in the top left corner, then select Subscriptions. (Make sure you're signed into the correct Google account.)
Tap the Setmore Appointments app to see you subscription settings.
If you don’t see Setmore listed, it may be that you upgraded the Setmore plan through a web login, or that you are a staff member of the account without admin access.
In the Setmore Appointments menu, you can change your subscription plan or downgrade back to the free plan.
Update billing details from a web login
If you previously upgraded to Setmore plan from your web login, then you’ll manage your Setmore app billing under your account settings via any web browser.
Note: Only account owners and account admins have access to billing settings.
Start by clicking the shield icon in the top right corner, and select Update Billing at the bottom of the dropdown menu.
Next you’ll see a menu with your current plan, and a form to update your payment card details.
To update your payment card information, enter a new payment card and click the Update Card Details button.
To downgrade back to the free plan, click the Cancel button, which will bring you back to the Plan Selection menu. Then click the Downgrade button.
If you wish to change from a monthly subscription plan to a yearly plan, or vice versa, please email a request to at help@setmore.com.
View billing history and download a receipt of payment
Whether you upgraded to Setmore plan via a web session or from your iPhone, you’ll be able to see all past subscription payments in your Account Settings from a web login.
Start by going to Settings > Account > Billing History in the Setmore web app.
Here you will find a record of all your past payments to Setmore.
Click Download Receipt to download a printable receipt in PDF format.
Note: If you upgraded from a web login, your payments will be $5 / user on Setmore Pro. If you upgraded from your iPhone, your payments will be $24.99 USD per month or $198.99 USD per year. (It’s an Apple thing.)