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Booking multiple services

Enable customers to book more than one service at a time.

Setmore Support avatar
Written by Setmore Support
Updated over a week ago

Your customers can add multiple services to their cart when scheduling through your Booking Page. This is invaluable for a number of business types. Take spas as an example; customers can book a massage and facial without needing to perform two separate transactions.

As customers go through the booking flow, the ‘Provide multiple services’ feature prompts them to add more services if needed:

By default, customers are only able to book one appointment at a time. You need to activate ‘Provide multiple services’ to allow add-on services.

Notes:

  • ‘Provide multiple services’ works for appointments only. Class sessions are not currently supported.

  • ‘Provide multiple services’ is only supported by your Booking Page. You cannot currently book multiple services from your calendar. You can, however, book services back-to-back.

  • ‘Provide multiple services’ and ‘Skip the staff’ cannot be active at the same time.

Activate the ‘Provide multiple services’ feature

1. Go to Settings > Calendar & Booking > Booking Preferences.

2. Navigate to ‘Booking Flow’ and scroll down to ‘Provide Multiple Services’. Turn the switch on.

FAQs

How do multiple services appear in my calendar?

When a customer completes a booking, it’ll appear on your calendar as two or more services stacked together.

Why am I receiving multiple notifications for each service booked?

Admittedly, this feature isn't perfect, and yes you will receive an email notification for each service booked (even in a "multiple service" package) through your Booking Page. Right now we don't have a fix, but we may refine/update the feature in a future development cycle.

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