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Reminders & Notifications
Customer Email Appointment Reminder
Customer Email Appointment Reminder

Help reduce no-shows with automatic email reminders, sent hours or days before an appointment.

Setmore Support avatar
Written by Setmore Support
Updated over a week ago

Email reminders notify your customers about their upcoming appointments and include information like the service, provider, date, and time. Specify how far ahead reminders are sent and ensure everyone arrives on time.

Activate customer email reminders.

1. Navigate to Settings > Notifications > Customer Notifications. Scroll to Appointment reminders.

2. For ‘Email’, flip the ‘On/Off’ switch to on. Email reminders are now activated.

3. Use the dropdown menu to select how far in advance reminders should be sent. There are dropdown menus for minutes, hours, days, weeks, and months.

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