Setmore’s support team is available to respond to your questions or help you resolve challenges anytime, day or night, 24/7/365. If you’re having problems using the mobile app and need immediate assistance, you can start an instant message chat with our help desk from inside the app. Typical response times are about 1-3 minutes.
Tap More in the bottom navigation.
In the More menu, tap Support.
In the Support menu, tap Chat Us. A new chat window will open. Simply enter your message and hit Send, and a specialist with respond to you shortly.
How do I look up old support chats?
You can access most of your old support chats in the Support menu.
Tap More in the bottom navigation.
In the More menu, tap Support.
In the Support menu, tap Conversations. Here you will see a listing of old chats and messages sent to your account. Tap the conversation you wish to retrieve.
Note: Replying to an old conversation will re-open the ticket and a specialist on our team will respond shortly.
Other ways to contact Setmore support
If you prefer to contact us by means other than texting, you can also send an email to help@setmore.com or call us at +1-877-407-3560.