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Contact 24/7 support

Get help from our always-human support team, right inside your Setmore app.

Updated today

Our support team is here to help you anytime—24/7, 365 days a year. Whether you have a quick question or need help resolving an issue, we’re just a message away.

If you’re using the app and run into a problem, the fastest way to get help is by starting a chat. You can expect a response within 1–3 minutes.

Real help from real people 🤝

Every conversation you have with support is handled by a real person. No bots. No auto-generated replies.

Our team will take time to understand your query, look into your account when needed, and give you clear, knowledgable answers. We’re here to support you like humans do: with care.


Start live chat from the web app

  1. Select Help & support from the left-hand menu.

  2. Click Chat with us.

  3. In the pop-up window, choose Send us a message.

A support team member will respond as soon as possible.


Start live chat from the mobile app

  1. Go to Settings > Help.

  2. Tap Chat with us.

  3. Select Send us a message.

A support team member will get back to you shortly.


Want to view previous chats?

Simply navigate back to Chat with us and select Messages in the support pop-up.

Please note: Replying to an old conversation will reopen the ticket, and a support specialist will respond shortly.


📲 Other ways to contact support

If chat isn’t your thing, you can also reach us by:

However you choose to reach out, our human support team is always ready to help.

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