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Recover or Change Your Password

Get a password reset email in just a few steps.

Setmore Support avatar
Written by Setmore Support
Updated over a week ago

No matter which apps you use, it's always a good idea to change your password every six months as a minimum. Also if you happen to forget your password, Setmore offers a standard recovery method for retrieving and updating your password. We'll cover both methods below.

Recovering a lost password

1. On the Setmore sign-in page, click the link that reads "I forgot my password!" below the Sign In button.

The Setmore sign in page on the web app

2. Next you'll be prompted to enter your account email address, and to specify whether you have an administrator or a staff account. Once everything looks good, click the "Send me reset instructions" button.

The Forgot password page on the Setmore web app

3. You'll receive an email that includes instructions on how to reset your password. Click the call-to-action button to proceed.

The Reset Password email

4. A new webpage will open where you can enter new password information. Complete the process to change your password, then sign in with the new password.

Setmore's Reset Password pop-up

Changing an existing password

1. Inside your account, click the Profile button in the top-right corner and select your username (it will be the very first option) from the dropdown menu.

The Profile menu in the Setmore web app

2. In the My Details window, click the "Change My Password" link.

The My Details window in the Setmore web app

3. In the next window you must enter your currentpassword, and then specify a new password. Click "Save Changes" when everything looks good. Your password is now updated.

Changing the password through the My Details window
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