2-way Google Calendar sync (Exclusive to Pro)

Export your Setmore appointments to Google Calendar and vice versa.

Setmore Support avatar
Written by Setmore Support
Updated over a week ago

Enable a 2-way sync between your Setmore and Google calendars. This automatically exports Setmore appointments into Google Calendar and imports Google events into your Setmore calendar. Details reflect in real-time, ensuring both calendars stay up-to-date.

  • Google 2-way sync exports Setmore appointments, classes and recurring appointments to Google. It does not sync Setmore events to Google.

  • This sync imports Google events, recurring events, 24-hour and multi-day events into Setmore. It does not import Google appointments into Setmore.

  • Once enabled, the sync only exports newly-booked appointments from Setmore into Google Calendar. Appointments booked before enabling do not reflect.

  • Google events can’t be edited in Setmore, but they can be deleted from your Setmore calendar. Setmore appointments can be rescheduled in Google Calendar.

Verify your time zone

Before enabling 2-way sync between Setmore and Google Calendar, verify your time zone.

  1. In Google Calendar, click the gear icon in the top-right corner and select 'Settings' from the dropdown menu.

  2. In the 'General' section on the left side of the screen, click 'Time Zone'. Check that this time zone is set correctly.

  3. Go back to Setmore and navigate to Settings > My business.

  4. Click the pencil icon next to your opening hours.

  5. In the pop-up menu, go to 'Time zone' and ensure that it matches the time zone set in Google Calendar.

Enable 2-way Google Calendar sync

2-way sync needs to be enabled for team members in your Setmore account individually.

  1. Log into your Setmore account and go to Settings > My team.

  2. Choose the team member whose calendars need to be synced.

  3. Click the 'Integrations' tab and next to Google Calendar, click the 'Connect' button.

  4. A new window will open in your browser. Enter your Google account details and click 'Allow' to grant Setmore permission to connect.

  5. Return to Setmore and select a calendar from the dropdown menu. Click 'Sync' to complete.

Your Setmore appointments will begin to appear in Google Calendar and vice versa. To disconnect Google Calendar, simply open the 'Integrations' tab again and click 'Disconnect'.

Once the sync is enabled, all booking details from the past month and the next two years will sync from Google to your Setmore calendar.

Note: Google appointment slots will not sync with Setmore. When creating an event in Google Calendar, you must select either 'event' or 'out of office'.

Reset Google sync

You may receive a message from Setmore to reset Google sync. Here's how to enable the latest version:

  1. Log into Setmore and navigate to Settings > My Team.

  2. Select your team profile from the list.

  3. Click the 'Integrations' tab and next to 'Google Calendar', click 'Disconnect'.

  4. Wait a few minutes for appointments to stop syncing.

  5. Reconnect your calendars by following the steps provided earlier in this article. Setmore will automatically enable the latest version of 2-way sync.

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