Setmore’s support team is available to respond to your questions or help you resolve challenges anytime, day or night, 24/7/365.
If you’re having problems using the mobile app and need immediate assistance, you can start an instant message chat with our help desk from inside the app. Typical response times are about 1-3 minutes.
Head to Settings within your mobile app.
Select the Support button at the bottom of Settings.
In the Support menu, tap Send us a message. A new chat window will open. Simply enter your message and hit Send, and a specialist with respond to you shortly.
How do I look up old support chats?
You can access most of your old support chats in the Support menu.
Head to the Settings within your mobile app.
Select the Support button at the bottom of Settings.
In the Support menu, tap See all your conversations. Here you will see a listing of old chats and messages sent to your account. Tap the conversation you wish to retrieve.
Note: Replying to an old conversation will re-open the ticket and a specialist on our team will respond shortly.
Other ways to contact Setmore support
If you prefer to contact us by means other than texting, you can also send an email to help@setmore.com or call us at +1 (800) 749-4920.